Job Hugging: Why Low Turnover May Be Hiding a Disengagement Problem

Job hugging is leaving employees present but disengaged, and organisations that read this as healthy retention risk missing the cost to performance, culture and the customer experience. People are increasingly clinging to their jobs out of fear rather than choice in a trend known as ‘job hugging’. Unlike ‘quiet quitting‘, which is driven by internal... The post Job Hugging: Why Low Turnover May Be Hiding a Disengagement Problem appeared first on Customer Experience Magazine .