Uber faces backlash over $5 surcharge for disability assistance service
By
Mary Lloyd, Nas Campanella
Summary
Uber is facing criticism from the disability community after introducing a $5 surcharge for its Uber Assist service, which provides extra support for passengers with disabilities such as help getting in and out of vehicles and stowing mobility aids. The company has defended the fee, but advocates argue it amounts to a "disability tax" that unfairly penalizes riders who require additional assistance. The controversy adds to ongoing scrutiny of how Uber and other rideshare companies treat people with disabilities.
Source
bskyUber faces backlash over $5 surcharge for disability assistance serviceabc.net.auKey quotes
· 3 pulledUber has defended slugging riders who require extra assistance with a 'disability tax'
Uber Assist provides passengers with what the company describes as 'kerb-to-kerb' support
The company began charging passengers an additional $5 for the service in May, a move that raised concern among members of the disability community
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