The unpaid emotional labor burden on women in white-collar workplaces
By
Josie Cox
Summary
This article examines the phenomenon of "emotional labor" in the workplace, specifically focusing on how white-collar women are disproportionately expected to serve as informal therapists and emotional support for their coworkers. It highlights research showing that women spend nearly two days per week (about 13 hours) providing emotional support to colleagues, which goes unrecognized, uncompensated, and contributes to burnout. The piece explores the gendered expectations behind this labor, the career costs of being the "office mom" or emotional caretaker, and offers strategies for setting boundaries without being perceived as cold or unhelpful.
Source
Key quotes
· 3 pulledWhite-collar women spend almost two days a week as their coworkers' therapist — and it's completely unpaid.
The expectation that women will manage emotions — both their own and others' — is so deeply ingrained that many don't even recognize it as work.
When women say no to emotional labor, they're often penalized more harshly than men who do the same thing.
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