OpenAI Disables Promotional App Messages in ChatGPT Following User Complaints
By
Jess Weatherbed
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Summary
OpenAI has disabled promotional app messages in ChatGPT after user complaints about ads appearing in the chatbot. The company's chief research officer acknowledged that the ad-like suggestions fell short of user expectations and stated they're working on better controls to allow users to reduce or turn off such promotional content.
Key quotes
· 4 pulledOpenAI has turned off some promotional app messages in ChatGPT after users complained that the chatbot was showing them ads.
I agree that anything that feels like an ad needs to be handled with care, and we fell short
We're also looking at better controls so you can dial this down or off if you don't find it helpful.
OpenAI's chief research officer, Mark Chen, said that the company is working to improve the experience after showing ChatGPT users in-app messages promoting companies like Peloton and Target
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