New law grants consumers legal right to speak with a human for financial services
By
Aengus Cox
Summary
New regulations being signed into law will give consumers the legal right to speak with a human instead of an AI chatbot when purchasing financial products or services online or over the phone. The rules aim to protect consumers from being forced into automated systems and ensure access to human assistance for financial transactions.
Source
bskyNew law grants consumers legal right to speak with a human for financial servicesrte.ieKey quotes
· 3 pulledConsumers will have a legal right to speak with a person instead of an AI chatbot when buying financial products or services
New rules to be signed into law today will give consumers the legal right to speak to a person
The rules aim to protect consumers from being forced into automated systems
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