Meta Brings AI Business Agent to WhatsApp to Power 24/7 Customer Service
By
Rhys Fisher
2h agoen
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CX TodayMeta Brings AI Business Agent to WhatsApp to Power 24/7 Customer Servicecxtoday.comMeta has launched the Meta Business Agent for WhatsApp. The AI-powered assistant is designed to let businesses run end-to-end customer service operations around the clock, without the overhead of large support teams. The announcement came at Meta’s third annual Business Summit in Mumbai, with the company squarely targeting India’s fast-growing conversational commerce market. But the […]
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