Amazon customer loses $2,000 after two Garmin watch deliveries arrive with empty boxes
By
Mike Sullivan
Crisp on the outside, thoughtful on the inside. A keeper.
Summary
An Amazon customer from Massachusetts ordered two Garmin watches worth over $2,000, but both shipments arrived with empty boxes. Despite filing claims with Amazon, the company initially refused a refund, citing that the delivery was marked as "delivered" and the boxes were at the correct weight. The customer is stuck without the watches or his money, highlighting ongoing issues with package theft and Amazon's return/refund policies for high-value items.
Key quotes
· 3 pulledI don't have the watch, or my money
Both times the box arrived empty. There was nothing inside. The box was sealed, but it was empty.
I've been an Amazon customer for years, and I've never had an issue like this before. It's frustrating that they won't stand behind their product.
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