AT&T phases out copper landlines, leaving some customers concerned about reliability of replacements

Summary

AT&T is phasing out its traditional copper landline network, moving customers to newer technologies like fiber and wireless. The FCC has granted AT&T permission to shut down most of its copper network in 18 states by the end of 2025. This transition is causing concern among longtime landline users, particularly vulnerable populations like the elderly, those in rural areas with unreliable cell service, and people who rely on landlines during power outages or for medical alert systems. While AT&T argues the copper network is outdated and costly to maintain, critics say the replacement services may not be as reliable, especially in emergencies.