AI agents get memory, customer knowledge and context. CM.com introduces the Customer Context Platform for European AI agents.
From the article
Breda, June 25, 2026 - CM.com is launching a Customer Context Platform that equips AI agents with customer data, memory, knowledge and real-time context. The platform enables organizations to go beyond simply having AI respond to questions, helping it better understand customers, retain the history of previous interactions and strengthen customer relationships over time
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