Telehealth companies act as gatekeepers for insurance coverage of obesity drugs
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By Sydney Lupkin
Summary
Telehealth companies like Vida Health are playing a gatekeeping role in determining whether patients with obesity can get insurance coverage for expensive weight-loss drugs like Zepbound. Patients like David Davis must complete lifestyle coaching programs through these telehealth providers before their employers' insurance plans will cover the medications. This creates a tension where telehealth companies are meant to support weight loss success but also serve as cost-control mechanisms for employers trying to limit spending on obesity drugs, which can cost over $1,000 per month.
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Key quotes
· 3 pulledI thought, 'All right, I'll go through their hoops — I'll jump through their hoops.' The more they wanted, the more frustrated I would get.
Every time David Davis talks to a nurse at Vida Health, he thinks he'll finally get the OK for Zepbound. And every time so far he has been wrong.
Telehealth companies offer lifestyle support so people taking obesity drugs can have the most success losing weight. But employers also want the telehealth providers to limit spending on the drugs.
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