Study: 43% of Younger Viewers Have Cancelled Subscriptions over Bad UX
New study from CTAM and Hub highlights the high cost of bad app design and user frustrations
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Over 1/3 of Subscribers Cancelled Streaming Services Due to Bad User Experience
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Study: Streaming User Experience Frustrations Lead to Subscriber Cancellations
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uxdesign.cc·14d ago
Hub: Streaming app experience linked to customer retention, churn
User experience issues are driving streaming subscriber cancellations; 36 percent of viewers cited app usability as the sole reason they hav
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Big tech must deal with scam ads under Ofcom proposals
Ofcom says more than half of UK adults have encountered potentially fraudulent ads online.
Big tech must deal with scam ads under Ofcom proposals
Ofcom says more than half of UK adults have encountered potentially fraudulent ads online.

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