Steam's refund policy under scrutiny after 55,000 refunds for highly-rated indie game Paddle Paddle Paddle
By
Andrew Highton
Summary
The article discusses controversy around Steam's 2-hour refund policy after indie game Paddle Paddle Paddle received over 55,000 refunds despite having 'Very Positive' reviews. Developer Zoroarts highlighted the issue, noting that players are exploiting the refund window to play short games and then request refunds. The article compares Steam's generous refund policy to Sony's stricter approach on PlayStation, and questions whether the system is being abused at the expense of indie developers.
Source
bskySteam's refund policy under scrutiny after 55,000 refunds for highly-rated indie game Paddle Paddle Paddleinsider-gaming.comKey quotes
· 3 pulledPaddle Paddle Paddle is the hot topic of conversation in the indie scene right now, after developer Zoroarts pointed out that despite the game earning itself 'Very Positive' reviews, people have been taking advantage of Steam's refund policy.
Steam's 2-hour refund window has been an accessible and forgiving system to help people who aren't enjoying their first chunk of a new game.
On PlayStation, if you so much as install a game, Sony will refuse refunds.
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