Indie dev reports 55,000 refunds on Steam for short game that can be completed in under two hours
By
John Walker
6h ago· 6 min readenNews
Summary
A 23-year-old solo game developer named Zoroarts has sold 270,000 copies of his game Paddle Paddle Paddle on Steam, but 55,000 of those sales were refunded because the game can be completed in under two hours, falling within Valve's no-questions-asked refund policy. The article examines the tension between Steam's consumer-friendly refund system and the viability of short-form indie games.
Source
kotakuIndie dev reports 55,000 refunds on Steam for short game that can be completed in under two hourskotaku.comKey quotes
· 4 pulled23-year-old solo game dev Zoroarts has created something of a break-out hit on Steam.
Paddle Paddle Paddle... has sold a very impressive 270,000 copies in its first year of release.
55,000 of these have been refunded via Steam's no-questions policy, because the game can be completed in under two hours.
Valve's refund policy on Steam is extremely consumer friendly.
Valve's refund policy allows any game that's been played for under two hours to be immediately refunded
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