Bank of Finland study reveals industry and regional disparities in cash processing costs for retailers
The Bank of Finland conducted a study in early summer 2025 examining the external costs of cash processing incurred by retail trade entities. The study analyzed how cash-related costs are distributed across different industries and geographical areas, including the share of cash payments, cash deposit and withdrawal practices, and cost formation. The acceptance of cash remains important in Finnish retail trade to ensure transactions for customers without access to electronic payment methods or when electronic systems are unavailable.
Key quotes
The purpose of the cost study was to demonstrate how cash-related costs are distributed across industries and geographical areas.
The acceptance of cash as a means of payment is still important in the Finnish retail trade.
The acceptance of cash in shops and various services ensures, in particular, the transactions of customers who do not have access to electronic means of payment or do not want to use them.
It also ensures that consumers can pay for their purchases also when electronic payment systems are not available.
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