Why Earning Patient Trust Requires Both Intellectual and Moral Grounds
By
Sophia Rosenfeld, PhD
Summary
Historian Sophia Rosenfeld discusses the challenge of building patient trust in healthcare during an anti-expert, populist era. She argues that doctors cannot solve this problem alone due to financial constraints and the politicization of healthcare, but they can work to earn trust on both intellectual and moral grounds — treating patients as knowledgeable partners rather than passive recipients of expertise.
Source
Key quotes
· 4 pulledDoctors on their own cannot entirely solve the problem of an anti-expert moment.
It's unfair to ask doctors to somehow create a climate of trust amid these financial constraints but also amid a populist moment and the politicization of healthcare.
What doctors have to do probably more than they used to is to try to earn patients' trust, both on intellectual grounds and on moral grounds.
Intellectually, I think it's essential that doctors treat patients as [having] certain kinds of knowledge.
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