AI and Accessibility: Promise and Peril Require Responsible Development
By
Tom Shannon
Summary
Aaron Gustafson, Microsoft's Accessibility Innovation Strategist, writes a nuanced piece on the intersection of AI and accessibility. While expressing skepticism about AI's potential for harm, he argues that AI can be a powerful tool for accessibility when developed responsibly. He emphasizes that AI's biases reflect the data and teams behind them, and calls for diverse, inclusive development teams to mitigate harm. The piece explores both the promises (e.g., assistive technologies, communication aids) and perils (e.g., bias, exclusion) of AI in accessibility, advocating for a human-centered, cautious approach to AI deployment.
Source
Key quotes
· 3 pulledAs with any tool, AI can be used in very constructive, inclusive, and accessible ways; and it can also be used in destructive, exclusive, and inaccessible ways.
The biases inherent in AI systems are a reflection of the data they are trained on and the people who build them.
We need diverse teams building these technologies to ensure they work for everyone, not just a privileged few.
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