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AI Doesn't Fix Broken Accessibility — It Accelerates Existing Barriers, Microsoft Build Talk Argues

By

Aaron Gustafson

2h ago· 15 min readenInsight

Summary

At Microsoft Build, Aaron Gustafson, Jessie Lorenz, and Carie Fisher presented a talk arguing that AI does not fix broken processes but accelerates existing ones. The core message is that if accessibility is already integrated into a product team's workflow, AI can help scale inclusion; if it's not, AI will scale existing barriers. The article emphasizes that AI-enabled product teams must proactively test their AI systems for accessibility to avoid amplifying discrimination against people with disabilities.

Source

bskyAI Doesn't Fix Broken Accessibility — It Accelerates Existing Barriers, Microsoft Build Talk Arguesaaron-gustafson.com

Key quotes

· 3 pulled
AI does not fix a broken process; it accelerates whatever process you already have.
If accessibility is already in the workflow, AI can help scale inclusion. If it's not, AI will scale the same barriers teams are already shipping.
Can your AI pass the accessibility test?
Snippet from the RSS feed
Last week at Microsoft Build, Jessie Lorenz, Carie Fisher, and I gave a short talk on a question every AI-enabled product team should be asking: can your AI pass the accessibility test? The core point was straightforward: AI does not fix a broken process

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