AI Doesn't Fix Broken Accessibility — It Accelerates Existing Barriers, Microsoft Build Talk Argues
By
Aaron Gustafson
Summary
At Microsoft Build, Aaron Gustafson, Jessie Lorenz, and Carie Fisher presented a talk arguing that AI does not fix broken processes but accelerates existing ones. The core message is that if accessibility is already integrated into a product team's workflow, AI can help scale inclusion; if it's not, AI will scale existing barriers. The article emphasizes that AI-enabled product teams must proactively test their AI systems for accessibility to avoid amplifying discrimination against people with disabilities.
Source
Key quotes
· 3 pulledAI does not fix a broken process; it accelerates whatever process you already have.
If accessibility is already in the workflow, AI can help scale inclusion. If it's not, AI will scale the same barriers teams are already shipping.
Can your AI pass the accessibility test?
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