How Casio Is Transforming CX With RingCentral – One Deliberate Step at a Time
By
Rob Scott
19h agoen
Source
CX TodayHow Casio Is Transforming CX With RingCentral – One Deliberate Step at a Timecxtoday.comWhen Mike Begala joined Casio as General Manager for the Americas roughly a year ago, he inherited something familiar to many CX leaders – a business that hadn’t stood still exactly, but hadn’t moved forward either. His mandate was clear: transform how Casio serves its customers across the US, Canada, and Mexico, spanning phone support, […]
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