Appears on
Articles2
CX Awards 2026 Categories Announced: 25 Benchmarks for CX Excellence
The official CX Awards 2026 categories are now live. These 25 carefully crafted categories reflect how enterprise leaders actively evaluate and procure customer experience technology, defined by Transformation, Trust, People, & more. Rob Scott, Executive Chair of Judges, CX Awards 2026, shared: “We redesigned the 2026 categories because enterprise buyers are
0
CX Today1d agoHow Casio Is Transforming CX With RingCentral – One Deliberate Step at a Time
When Mike Begala joined Casio as General Manager for the Americas roughly a year ago, he inherited something familiar to many CX leaders – a business that hadn’t stood still exactly, but hadn’t moved forward either. His mandate was clear: transform how Casio serves its customers across the US, Canada, and Mexico, spanning phone support, […]
0
CX Today21h ago