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Microsoft's governance framework for scaling AI agents in the enterprise

By

Alex Fleck

1mo ago· 34 min readenInsight

Summary

Microsoft shares its internal governance framework for deploying AI agents at scale within the enterprise. The article details how the company balances empowering employees (citizen developers) to create AI agents freely while maintaining security, compliance, and risk management. It covers lessons learned from Microsoft's own rollout of AI agents across the organization, including governance policies, guardrails, and best practices for business and IT leaders navigating the agentic AI frontier.

Source

bskyMicrosoft's governance framework for scaling AI agents in the enterprisemicrosoft.com

Key quotes

· 3 pulled
By creating tools that surface knowledge, take actions, and even reinvent workflows, organizations can apply the power of AI to business processes in new and innovative ways.
How do you get the benefits of agents without putting your organization and employees at risk?
How do you encourage citizen developers to create agents freely while maintaining...
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We share our experience with managing the governance process as we’ve rolled out AI agents across Microsoft.

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