Turning a Toxic Sales Team into a Collaborative Unit
By
Tim Hughes
Summary
A consulting piece about transforming a dysfunctional sales department. The team was stuck in internal conflicts over territories and commissions, creating a toxic atmosphere. The article describes how the consultants intervened to shift the team from internal bickering toward collaboration and synergy with the wider business.
Source
Key quotes
· 2 pulledThe team was locked in a cycle of internal bickering while simultaneously picking fights with the wider business.
Arguments over territories and commission splits were the norm, creating a heavy, negative vibe that did more than j...
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