Ford hires 350 veteran engineers after AI quality systems underperform
By
Anthony Ha
Summary
Ford has hired 350 veteran engineers — including former employees and supplier veterans — after discovering that AI and automated quality systems failed to deliver the expected quality improvements. COO Kumar Galhotra acknowledged the company mistakenly believed AI alone would produce high-quality products. The "gray beard" specialists now proactively hunt for failure points before parts reach the factory floor.
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Key quotes
· 3 pulledWe brought back technical specialists, and those specialists hunt for failure points before a part ever reaches the plant floor.
Mistakenly we thought that by just introducing artificial intelligence ... that would produce a high-quality product.
Ford had been relying more and more on automated quality systems with disappointing results.
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