Arcare faces class action for overcharging aged care residents as regulators accused of turning blind eye
By
Dr Sarah Russell
Summary
Aged care provider Arcare has been hit with a class action lawsuit for overcharging residents, breaking Australian Consumer Law. The article reveals that regulators, government ministers, and the Commonwealth Ombudsman were aware of Arcare's illegal practices but failed to act. Sarah Russell broke the story of elder abuse, exposing systemic failures in aged care oversight.
Source
Key quotes
· 3 pulledThe most shocking aspect of this story is that Aged Care Ministers, the regulator, bureaucrats in the Department of Health, Disability and Ageing and the Commonwealth Ombudsman all knew about Arcare's illegal behaviour yet turned a blind eye.
MWM exposed how Arcare had been breaking Australian Consumer Law.
Sarah Russell broke the story of elder abuse.
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