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CM.com integrates Generative AI into its platform to increase efficiency for business users

CM.com3y agoen

artificial intelligence business press

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CM.com introduces major updates to its conversational AI platform, Conversational AI Cloud, and its CCaaS solution, Mobile Service Cloud. The new features include Generative AI for generating conversational content, a completely overhauled intent classification recognition engine, and conversation summaries from bot to human.

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