As AI’s role expands, the customer service labor market contracts

Analysis Questions AI's Impact on White-Collar Jobs as Customer Service Employment Rebounds

The article critiques the narrative that AI will cause mass white-collar job displacement, arguing that despite AI advancements, customer se

Do Job Postings Show Early Labor‑Market Effects of AI?

Recent Graduates Face Tough Job Market Amid Tariffs and AI Disruption

Recent college graduates are struggling to find jobs in a sluggish labor market exacerbated by Trump-era tariffs and the rise of AI. Many de

AI-Exposed US Occupations See Second Year of Job Declines as Overall Employment Grows

US occupations considered vulnerable to AI disruption experienced a second consecutive year of job losses in 2025. A group of 18 AI-exposed

How AI could reshape corporate outsourcing decisions

The article explores how AI might affect business outsourcing decisions, examining the tension between AI enabling companies to bring work i

AI's impact on jobs emerges in weak June hiring figures: 57,000 jobs added, half of forecast

The article reports that AI's impact on the U.S. workforce is now showing up in monthly jobs figures. The Bureau of Labor Statistics reporte