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Amazon Seller Account Deactivated Over 3D-Printed AirTag Accessory Mistaken for Samsung Product

By

hacky_engineer

4mo ago· 2 min readenNews

Summary

A seller on Amazon's marketplace has had their account deactivated by Amazon's automated system for alleged intellectual property violations. The seller creates and sells 3D-printed sleeves designed to attach Apple AirTags to Samsung TV remotes. Despite clearly stating in listings that the product is a compatible accessory FOR Samsung devices rather than an actual Samsung product, Amazon's system flagged it as an IP violation. The seller references Amazon's own IP guidelines for compatible products (section 6C) to argue they were following platform rules, but the automated enforcement system appears unable to distinguish between compatible accessories and counterfeit products.

Key quotes

· 3 pulled
I sell 3d printed sleeves to attach an Apple Airtag to a Samsung TV remote. But Amazon thinks I am selling a Samsung device and has deactivated me for IP violations.
My listings are very clear that this is FOR a Samsung device, and not an actual Samsung device. But Amazon's automated system can't figure it out.
I am following their IP guidelines for compatible products (section 6C - https://sellercentral.amazon.com/help/hub/reference/GZUQ6GBBXQVHQKF2)
Snippet from the RSS feed
I sell 3d printed sleeves to attach an Apple Airtag to a Samsung TV remote. But Amazon thinks I am selling a Samsung device and has deactivated me for IP violations. My listings are very clear that this is FOR a Samsung device, and not an actual Samsung

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