How AI Is Transforming Insurance Underwriting, Claims, and Litigation
By
Brett Carey
Summary
Artificial intelligence has become a permanent fixture in the insurance industry, moving beyond experimental use to core operations like underwriting, pricing, claim intake, and claims processing. The article explores how AI-driven models are reshaping underwriting by predicting loss probability at the individual level, and how this impacts litigation, potentially before a lawsuit is even filed or coverage is determined. It highlights the legal and practical implications for claims professionals and lawyers navigating this AI-transformed landscape.
Source
Key quotes
· 4 pulledArtificial intelligence has become a significant industry trend that is here to stay.
Insurers no longer use AI as an experimental tool but instead have ingrained it into everyday insurance operations.
The direct impact of AI in the litigation sector could start before suit is filed and, in some cases, before coverage is determined.
One of the most significant developments for insurers in the AI context is the use of AI-driven models to predict loss probability at the individual level.
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