KPMG survey: 80% of banking executives expect major AI disruption, driving biometric fraud defenses
By
Joel R. McConvey
Summary
KPMG's 2026 Banking Technology Survey reveals that 80% of banking executives anticipate significant disruptions from AI over the next 3-5 years. Banks are increasingly turning to biometric identity defenses — including facial recognition, voice authentication, and behavioral biometrics — to combat rising AI-driven fraud such as deepfakes, synthetic identities, and account takeover attacks. The survey highlights a convergence of priorities across AI, payments modernization, cybersecurity, and tech-driven M&A in the banking sector.
Source
bskyKPMG survey: 80% of banking executives expect major AI disruption, driving biometric fraud defensesbiometricupdate.comKey quotes
· 2 pulledWhat we're seeing across the banking sector is a convergence of priorities – AI, payments modernization, cybersecurity, and tech-driven M&A are no longer separate agendas.
80 percent of respondents anticipate 'significant shifts' over the next three-to-five years, and are making adjustments accordingly.
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