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How Hotels Capture After-Hours Revenue with AI Voice
Most hotels lose bookings every night to unanswered calls. See the ROI math on AI voice for a 50-room and 150-room property and how to capture after-hours revenue.
From Manual to Digital: The Journey of Columbia Hospitality with HelloShift
Discover how Columbia Hospitality boosted hotel efficiency and guest satisfaction with HelloShift's integrated operations software for seamless communication and management.
Hotel Housekeeping Optimization: 10 Ways to Optimize the Housekeeping Department
Keep guests satisfied with clean rooms! Learn 10 ways to optimize your hotel housekeeping department and ensure top-notch cleanliness for positive reviews and business success.
How The Indigo Road Hospitality Group Runs a Diverse Hotel Portfolio on a Single Platform: A HelloShift Case Study
How The Indigo Road Hospitality Group standardized operations across a portfolio ranging from 7-room inns to 71-room hotels on HelloShift, integrated with StayNTouch PMS, with a-la-carte modules per property and guest SMS that drives on-site restaurant reservations and reviews.
What 15 Months of AI-Answered Hotel Calls Reveal About the Front Desk
Across 15 months of real guest calls answered by HelloShift's AI voice agent, AI handled about 75% without a human and roughly 1 in 4 came after front-desk hours. Here is what hotel guests actually call about.
How AI Voice Handles 85% of Guest Inquiries at SoFLA Vacations: A HelloShift Case Study
How SoFLA Vacations, a six-property independent operator in South Florida, deployed HelloShift AI Voice and guest messaging to handle 85% of inquiries, capture after-hours bookings, and automate late-arrival check-ins on Cloudbeds.