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How Fake DLR’s Devaluate a Well-Functioning SMS Market
Sending and receiving text messages seems pretty simple but is in fact every time a miracle that has many technical intermediate stations.
How to Format International Telephone Numbers?
Sending SMS messages is easy, although there are some details that need attention. There is, for instance, quite some confusion in how to format telephone numbers correctly.
How to Send Personalized SMS Messages Using Excel
Personalizing the contact you have with your customers is very important. It shows dedication, you have prepared a personal message, especially for him or her.
Timing Is Key: When Is the Best Time to Reach Your Audience?
Timing is everything when it comes to marketing: if you send your message at the wrong time, it will be far less successful than if you had sent it just a few hours earlier or later. But how do you know when this perfect time is?
SMS Gateway Comparison: The Search For The Perfect SMS Provider
If you are sending large volumes of SMS messages, an SMS gateway operator will help you to organise and manage your processes. But what makes a good gateway? What does it need to do to stand out from the crowd? What makes an SMS gateway operator stand out from the crowd and how can you choose the right one for your long-term use?
Sending International SMS - Country-Specific Rules
SMS is an effective way to instantly reach people all over the world but is comes with a wide range of national habits, restrictions and options. Our international colleagues explain what (not) to do if you want to target consumers in their region. Here is their advice for international SMS.
Introducing Texter: a new way of testing your SMS routes
On May 4th, we’ve introduced a completely new way of testing global SMS delivery and SMS routes. Now, you can guarantee the quality of messaging routes without having to deal with fake DLR’s, grey routes and white listed test nodes. That’s because CM’s Texter tests the reliability of messaging routes with live nodes.
RCS Is Taking Over the World of SMS. Or Is It?
The next big thing in mobile communications: Google’s RCS promises to upgrade messaging with popular chat features. It is even said that RCS will replace SMS as the new interactive messaging service. But does RCS really mean the end of SMS?
GDPR: IT security and data protection at CM
2018 will bring some major changes in the legal landscape. One of these changes is the General Data Protection Regulation (GDPR), which comes into effect on May 25th 2018.
How to Choose Between Short Code or Long Number? The 5 Main Differences
Getting your own short code or long number means making it much easier for you to communicate with your target audience. But should you choose a short code or a long number? This depends on the purpose of your communication as well as your target audience. Find out which to choose in this comparison between short and long codes.
What Does 24/7 monitoring of the SMS Gateway API Mean?
When you use an SMS Gateway, you'll want to rely on it that this gateway delivers all messages in time. Also, data protection plays a key role in whether or not you can trust a provider with your business-critical or privacy-sensitive messages. When sending SMS notifications over our SMS gateway, you can completely rely on 24/7 monitoring and security to han
How to Choose the Right SMS Gateway API? Direct Operator Connections
When choosing an SMS Gateway API, direct operator connections are important to consider. For the highest delivery speed and ratio, direct connections to your customers’ operators are crucial.
Platform High Availability With a Double Redundant SMS Gateway
Almost ten years ago CM.com was the first in the market to provide high-end customers, like banks and governments, a double redundant SMS gateway. And it was a huge success, we won almost all deals in those markets in our home markets.
The Rising Future of CPaaS in the Middle East
CPaaS stands for Communication Platform as a Service. It is a cloud-based delivery platform for all communication channels including SMS, Voice, Email, Messaging Channels and more. Businesses use CPaaS for real-time communication with clients. As the world is more digitalized than ever, the future of CPaaS is rising. Companies such as Uber, AirBnB, Facebook
GDPR for Mobile Marketing? How to Get Your Consent Right
Is May 25th, 2018 – the day the GDPR went into effect – a day you don’t particularly like to look back on? Many companies still believe it is difficult to be GDPR compliant when sending out marketing messages to customers. Quite a pity, because being GDPR-compliant can be quite easy, using this practical guide.
RCS: Busting the 5 Biggest Myths
You have probably heard the buzz around RCS. Rich Communication Services is the proclaimed follow-up of SMS and will enable companies to engage in rich conversations with their customers, without relying on third party messaging applications. Even though RCS is currently being deployed all around the world, there are still some mysteries surrounding this cha
Do You Think SMS is Dead? Guess Again!
SMS is something we all know. It has been part of our lives for decades. Therefore, SMS might come across as old, but it has found a renewed purpose. It might potentially change the way we text forever. Let’s see how we get to SMS 2.0.
CM.com Takes Next Step in Platform High Availability
When SMS Messaging is a critical part of your business processes it’s important to work together with a partner which ensures high availability. For almost 10 years, CM.com provides a double redundant SMS gateway to her high-end customers. From now on this high availability is ready for all our customers.
The 80/20 rule: Who are your loyal customers?
The “80/20 Rule” as it is frequently called today, is an incredible tool for growing your business. If you can figure out which 20% of your time produces 80% of your business’ results, you can spend more time on those activities and less time on others. Likewise, by identifying the characteristics of the top 20% of your customers (who represent 80% of your s
What is the WhatsApp Business Customer Care Window?
With the WhatsApp Business Platform, there are two ways to communicate with customers. Once a customer opts in to receive messages from your business, you can initiate a conversation by sending notifications via so-called Messages Templates, or the customer can initiate a conversation with your business.