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The years I’ve been working brought a lot of context, more scars, and more pattern recognition. You start seeing inefficiencies, problems. Like a lineman sees a frayed cable: obvious, dangerous, and actually … fixable.
Have you ever mentioned something that seems totally normal to you only to be greeted by surprise? Happens to me all the time when I describe something everyone at work thinks is normal. For some reason, my conversation partner's face morphs from pleasant
