How intelligent automation helped a breast cancer patient get care within hours
By
Tehrene Firman
Summary
Karen Koellner discovers a lump under her arm while reaching for her phone charger in bed. Fearing cancer, she contacts her doctor and receives a referral to Mayo Clinic's Arizona campus. Thanks to intelligent automation, she receives a call back within hours rather than facing days of uncertainty, highlighting how technology is accelerating hope and care in healthcare.
Source
Key quotes
· 2 pulledI instantly was like, 'Oh my gosh, I must have cancer,'
Sometimes, one seemingly insignificant moment divides life into before and after.
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