Microsoft Copilot Studio May 2026 update: Computer-using agents, redesigned workflows, and Work IQ extensibility
By
Nitasha Chopra , VP & COO, Microsoft Copilot Studio
If you only eat one bagel today, this is the bagel.
Summary
Microsoft Copilot Studio's May 2026 update introduces generally available computer-using agents that can interact with applications and execute workflows, along with redesigned workflow experiences and Work IQ extensibility. The release focuses on moving beyond conversational AI to agents that can autonomously interact with software, collaborate across tools, and support customers across multiple channels, helping organizations bridge modern AI with legacy systems.
Key quotes
· 3 pulledExpectations for agents are changing quickly. Teams want to move beyond conversational experiences to systems that can help get work done by interacting with applications, executing workflows, collaborating across tools, and supporting customers more naturally across channels.
Many organizations are still balancing modern, real-time AI experiences with older systems and processes that weren't designed for this level of automation.
Computer-using agents are now generally available, plus redesigned workflows and Work IQ extensibility.
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