Virgin Media handed £28m fine for “shocking” call centre tactics
Ofcom is making Virgin Media pay for intentionally preventing customers from straightforwardly cancelling their contracts - and it's the largest fine of its kind The post Virgin Media handed £28m…
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Ofcom Fines Virgin Media £28m for Deterring Customers from Cancelling
Ofcom has fined Virgin Media £28 million after finding the company made it far too hard for customers to cancel their contracts and move to
Virgin Media fined record £28m for stopping customers cancelling contracts
Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls Virgin Media has been
Virgin Media fined record £28m for stopping customers cancelling contracts
Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls Virgin Media has been
Ofcom fines Virgin Media £28m for stopping millions of customers from switching
The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of call-handling failures
Ofcom fines Virgin Media £28m for stopping millions of customers from switching
The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of call-handling failures
Virgin Media slapped with record £28m fine for blocking customers from switching contracts
Ofcom says that the telecoms firm mishandled millions of calls over a three-year period
Virgin Media fined record £28m for stopping millions of customers from switching
The telecoms regulator said it had levied its largest-ever consumer protection fine against the telecoms firm. Virgin Media has been fined a
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