United Airlines to Remove and Potentially Ban Passengers Who Play Audio Without Headphones on Flights
By
delichon
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Summary
United Airlines has updated its contract of carriage to allow removal and permanent banning of passengers who listen to audio content on speaker without headphones on flights. The new policy, effective February 27, falls under the airline's 'refusal of transport' provisions and gives United the right to refuse transport to passengers who play entertainment audibly on personal devices.
Key quotes
· 3 pulledUnited Airlines said it will start removing passengers from flights who refuse to wear headphones while listening to content on their personal devices, and such behavior could lead to a permanent ban.
The airline revised its contract of carriage on Feb. 27 to include the new provision, which sits under the 'refusal of transport' section that outlines the instances in which United can boot its passengers from flights.
According to the document, United reserves the right to refuse transport — on a permanent basis — to any passenger who listens to their entertainment on speaker.
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