Uber exhausts 2026 AI budget in four months; COO questions return on investment
By
ChuckMcM
Master baker tier. Every paragraph earns its place on the tray.
Summary
Uber's COO Andrew Macdonald expressed concern that the company burned through its entire 2026 AI budget in just four months, and that it's difficult to connect rising AI spending (particularly on tools like Claude Code) to tangible consumer-facing innovations. Despite Uber being heavily AI-driven for pricing and routing, executives are questioning whether the investment is yielding meaningful returns for customers.
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