Guest uncovers potential fraudulent $500 smoking charge at Hyatt's Pell Hotel
By
RebeccaTheDev
Baker's choice. Dense with flavour, light on filler.
Summary
A guest at Hyatt's Pell Hotel discovered a fraudulent $500 smoking charge on his checkout folio, despite being a non-smoker traveling with his daughter. After the hotel failed to investigate or respond for three days, he began researching online and uncovered evidence suggesting this may be part of a larger pattern of fraudulent charges by the hotel.
Key quotes
· 5 pulledDuring checkout, I reviewed the hotel folio (which I always recommend doing!) and noticed a $500 smoking charge on the bill.
The thing is, I've never smoked, and certainly wasn't planning to start during the holiday weekend with my daughter in tow!
He promised the hotel would investigate. Three days went by, and despite reaching out to the hotel for updates, I hadn't heard a peep.
That's when I decided to start doing some digging. I searched for reviews of this hotel online and…
I was just scammed by a @Hyatt hotel — and what I've uncovered so far points to a *much* bigger issue.
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