Healthcare Payments Shift from Transactions to Revenue Cycle Control, Moving Power Away from ISOs
By
lfaubert
Summary
The healthcare payments industry is shifting from a transaction-focused model to one centered on revenue cycle control. Merchant service providers (MSPs) and ISOs have traditionally treated healthcare as just another vertical, but the center of gravity is moving away from ISOs as healthcare payments become more about managing the entire revenue cycle rather than just processing transactions. The article argues that this shift represents a fundamental change in market demand that ISOs are failing to recognize.
Source
Key quotes
· 3 pulledHealthcare payments are no longer about transactions. It's about controlling the revenue cycle.
The center of gravity has moved.
Traditionally, ISOs have owned the point of payment: card present, card not present, gateway, and settlement. But in healthcare, that control is not sitting with ISOs.
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