The customer relationship was always yours
From the article
Decagon activates your customer relationships instead of appropriating them, giving you back the ownership enterprise software has spent decades taking away.
Continue reading on CX DiveYou might also wanna read

SaaS Customer Retention Strategies That Work: How to Keep Customers Loyal and Increase Lifetime Value
jaseem.org·24d ago
Trust, Transparency and Customer Loyalty
Packetlabs·6y ago

Critique of SaaS Industry: How Customer Lock-In Has Replaced User-Centric Design
The article critiques the SaaS (Software as a Service) industry, arguing that major providers like Microsoft, Google, and Intuit have shifte
unworkableideas.com·8mo agoEver Focus on How You End the Customer Journey?
CMSWire·6d ago
How The Customer Relationship Will Define Your Business Model
CM.com·4y ago
Get More Return From Your Existing Customer Base
CM.com·2y ago

Comments
Sign in to join the conversation.
No comments yet. Be the first.