The banks realize that they have clients

The banking sector, which is undergoing a transformation due to digitalization and artificial intelligence (AI), experienced a period of office closures and staff reductions starting from the financial crisis of 2008. From the 45,000 branches, with a ratio of 99.02 per 100,000 inhabitants, that existed in Spain that year, it has gone down to around 17,000 currently, with a ratio of 35.03, a 65% drop, despite population growth. And in Catalonia, the process has been similar, going from over 8,000 physical branches in 2008 and a proportion of 110.64 per 100,000 inhabitants, to 25.66, with a total of 2,085 branches, an even greater decrease, of more than 76%. From the 45,000 branches, with a ratio of 99.02 per 100,000 inhabitants , that existed in Spain that year, it has gone down to around 17,000 currently, with a ratio of 35.03, a 65% drop, despite population growth. And in Catalonia, the process has been similar, going from over 8,000 physical branches in 2008 and a proportion of 110.64 per 100,000 inhabitants, to 25.66, with a total of 2,085 branches, an even greater decrease, of more than 76%.