Synology Lifts Third-Party HDD Restrictions After Sales Decline
By
baobun
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Summary
Synology has reversed its controversial policy that restricted users from using third-party hard drives in its NAS devices. The company made this decision after experiencing significant sales declines in 2025, as customers strongly opposed being forced to purchase only Synology-branded HDDs for newer models like the DS925+, DS1825+, and DS425+. The original policy had made drives from major manufacturers like Seagate and Western Digital practically unusable, leading to widespread user criticism.
Key quotes
· 4 pulledSynology has backtracked on one of its most unpopular decisions in years.
After seeing NAS sales plummet in 2025, the company has decided to lift restrictions that forced users to buy its own Synology hard drives.
The policy, introduced earlier this year, made third-party HDDs from brands like Seagate and WD practically unusable in newer models.
Users immediately criticised Synology for trying to lock them into proprietary hardware.
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