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Syncly Launches AI Social Listening Platform for Video Content Analysis

By

Garry Tan

9mo ago· 1 min readenProduct

Summary

Syncly (YC W23) introduces Syncly Social, an AI-powered social listening platform designed for the video era. The platform addresses the gap in traditional social listening by analyzing video content (what's being said and shown) rather than just text posts. It offers competitive analysis capabilities to decode competitors' video strategies and provides actionable insights from customer feedback across multiple sources including support tickets, product reviews, and social comments. The company is used by major brands like Kimberly-Clark, Brita, Neuro, and Laura Geller.

Key quotes

· 4 pulled
80% of social media traffic now comes from video, but the way we listen hasn't caught up
Social listening 1.0 only analyzes what's written on the post. It doesn't analyze what's being said, what's being shown
Syncly helps brands digest customer feedback from multiple sources to provide actionable insights that help brands grow faster
From top brands like Kimberly-Clark and Brita to fast-growing brands like Neuro and Laura Geller are using Syncly
Snippet from the RSS feed
Turn customer feedback into brand-defining insight with Syncly. Syncly helps brands digest customer feedback from multiple sources, including support tickets, product reviews, and social comments, to provide actionable insights that help brands grow faste

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