Silicon Valley's Empathy Deficit: The Tech Industry's Disconnect from Those It Disrupts
By
Om Malik
Summary
Om Malik argues that Silicon Valley's post-election shock reveals a deeper, more fundamental problem: the tech industry's profound lack of empathy for the people whose lives are disrupted by its products and innovations. The industry's bubble of privilege and its "move fast and break things" ethos have created a disconnect from the real-world consequences of technology, from job displacement to social fragmentation. Malik calls for the tech community to develop genuine empathy and responsibility toward those affected by its creations.
Source
bskySilicon Valley's Empathy Deficit: The Tech Industry's Disconnect from Those It Disruptsnewyorker.comKey quotes
· 4 pulledSilicon Valley seems to have lost a bit of its verve since the Presidential election.
Technology leaders, their employees, and those who make up the entire technology ecosystem seem to have been shaken up and shocked by the election of Donald Trump.
One conversation has centered on a rather simplistic narrative of Trump as an enemy of Silicon Valley;
Silicon Valley's biggest failing is the distinct lack of empathy for those whose lives are disturbed by its technological wizardry.
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