Shutterstock Agrees to $35 Million FTC Settlement Over Deceptive Subscription and Cancellation Practices
By
Lihh27
A bagel you'd recommend to a friend without hedging.
Summary
Shutterstock Inc. has agreed to pay $35 million to settle FTC allegations that it engaged in unfair and deceptive subscription and cancellation practices, including charging consumers without informed consent and making it difficult to cancel subscriptions. The FTC's Bureau of Consumer Protection noted that while subscription and negative option features can benefit both companies and consumers, Shutterstock's practices crossed legal boundaries.
Key quotes
· 3 pulledShutterstock Inc. will pay $35 million to settle Federal Trade Commission allegations that the online digital photo and video platform illegally made tens of millions of dollars from a range of unfair and deceptive practices
"Subscription and negative option features can be beneficial for both companies and consumers, making renewal simpler and streamlining payment processes," said Christopher Mufarrige, Director of the FTC's Bureau of Consumer Protection.
"But these benefits..." (quote appears truncated in source)
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