'Should not have to beg': The target 20 major super funds failed to meet
A new mystery shopper study of 1,000 calls found major super funds routinely fall short on empathy and basic support.
Read the full articleYou might also wanna read

Australian superannuation funds accused of slow response, poor customer support after mystery shopper sting
A study by a consumer advocacy group claims super funds are failing customers but the methods of the ‘mystery shopper’ sting have been calle
‘OK, can you spell your surname’: How a super fund responded to a call for compassion
Testing of Australia’s superannuation funds has revealed poor call answer times, with many fobbing customers off to their websites.
Thousands of Aussies caught up in superannuation nightmare
Thousands of Aussies may still have no idea they are missing money after the twin collapse of First Guardian and Shield Master managed inves
Thousands of Aussies caught up in superannuation nightmare
Thousands of Aussies may still have no idea they are missing money after the twin collapse of First Guardian and Shield Master managed inves
Target's $1 billion investment aims to address retail struggles and competitive pressures
Target has faced no shortage of challenges over the past few years.

How To Stop Selling Tickets Like Groceries, And Start Selling Goosebumps
The death of discretionary spend has been greatly exaggerated according to this pro. Who clearly hasn't seen our bank account.

Comments
Sign in to join the conversation.
No comments yet. Be the first.