Sephora Launches Sensory-Friendly 'Quiet Hours' to Accommodate Neurodivergent Shoppers
By
Shaun Heasley
Summary
Sephora is introducing "Quiet Hours" at stores worldwide to better accommodate neurodivergent customers. The initiative includes dimmed lighting, reduced music, and trained staff to create a more sensory-friendly shopping experience. The program was developed in consultation with autism advocacy groups and disability experts, and will roll out during specific hours each week. This move reflects a growing trend among retailers to make shopping environments more inclusive for people with sensory sensitivities.
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Key quotes
· 3 pulledOne of the biggest names in the beauty business is taking steps to better accommodate people who are neurodivergent.
The program was developed in consultation with autism advocacy groups and disability experts.
Sephora is introducing 'Quiet Hours' at stores worldwide to better accommodate neurodivergent customers.
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