Senior Service Engineer - IT Infra and Cyber Security

Job Description In this role you will: Participate in the infrastructure architecture governance model. Support design and deployment of infrastructure solutions meeting standardization, consolidation, TCO, security, regulatory compliance and application system qualities, for different businesses. Serve as technical authority ongoing administration and incident management support of core infrastructure [network, security, and virtualization, patching, monitoring, backups] technologies that underpin Software Solutions. Responsible for operating and maintaining security tools. Running and analyzing vulnerability and compliance scans to support continuous monitoring reporting and vulnerability management. Improve the effectiveness and efficiency of IT operations and drive significant operational, risk management, and economic benefits for their organization. Quality process: Ensure all tasks are carried out with respect to applicable processes and procedures [e.g., NER-CIP, NIST, IEC62443, ISO9001 and ISO27001] applicable to site[s] and functions within job scope Desired Characteristics Qualification: BE/B Tech. Degree in Computer Science or equivalent knowledge. 5 to 8 year of experience in IT and Cyber security Domain. Technical Skill Candidates should be prepared for domestic travel as required by project needs. Fluent English speaking, Excellent communication skills, commitment, discipline, positive attitude, following management prioritization, accountability and flexibility Proven track record of problem analysis, identification and resolution Strong understanding of ITIL and change management policies and procedures Strong IT experience in a technical hands-on position Network hardware: Cisco enterprise hardware. VLAN, ACL, routing and VPN - install, configure, manage Security management: Enterprise firewall equipment e.g. Cisco’s ASA / Fortinet’s Fortigate/PaloAlto/CheckPoint or equivalent – install, configure, manage Windows / Active Directory Services – install, configure, manage. Strong experience in System Hardening in accordance to CIS controls Virtualization: VMware vSphere clusters, experience with HA, DRS, and storage backup APIs Experience in Storage and Shared NAS/SAN network, Backup Technologies Incident response and vulnerability management (NetBackup, BackupExec, Veeam, Networker) Good knowledge about anti-virus implementations. Good knowledge working with IPAMs and password solutions Experience in implementing and/or working with monitoring tools, log monitoring tools, log correlation tools and SIEM/SOC. Personal Attributes: Applies values, policies, procedures and precedent to make timely, routine decisions of limited, clear choice. Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate. Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives.