Seattle Investigation Reveals Ambulance Wait Time Failures and Lack of Accountability
Seattle no longer is capping ambulance wait times for certain 911 patients, tracking those waits or penalizing its contractor when they run long.
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A change to how Seattle handles 911 calls has some major gaps
In 2022, the city of Seattle began sending less-urgent 911 callers to speak with nurse navigators who decide the next steps. The city says i
Seattle Fire Department uses AI to triage 911 medical calls without public disclosure
The Seattle Fire Department started using AI technology during live 911 calls in 2023. There hasn't been any public review process.
Seattle Fire Department uses AI to triage 911 medical calls without public disclosure
The Seattle Fire Department started using AI technology during live 911 calls in 2023. There hasn't been any public review process.
Seattle Fire Department Uses AI to Triage 911 Medical Calls Without Public Disclosure
The Seattle Fire Department has also been using the company’s AI to help dispatchers decide which callers don’t deserve a rapid response.
Ambulances arriving late to lower-priority patients, SA opposition says
Data obtained by the South Australian opposition shows fewer ambulances are arriving on time to priority 3 and 4 patients.

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A hospital system in Tennessee is under fire for delays getting patients’ radiology reports submitted in a timely manner following its move
Why Seattle's fire department is using AI in 911 dispatch
Artificial intelligence is listening to emergency callers along with 911 dispatchers in Seattle. The technology is supposed to make emergenc

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