Seattle Investigation Reveals Ambulance Wait Time Failures and Lack of Accountability
By
petethomas
If you only eat one bagel today, this is the bagel.
Summary
A Seattle Times investigation reveals that Seattle has stopped capping ambulance wait times for certain 911 patients, no longer tracks those waits, and doesn't penalize its contractor when response times run long. The article focuses on Pamela Hogan's experience calling 911 for severe knee pain and facing excessive wait times, highlighting systemic failures in the city's emergency medical services. The investigation shows how policy changes have removed accountability measures that previously ensured timely ambulance responses.
Key quotes
· 4 pulledWhen Pamela Hogan phoned 911 from her Seattle apartment, she was suffering from knee pain so intense she couldn't stand
Seattle no longer is capping ambulance wait times for certain 911 patients, tracking those waits or penalizing its contractor when they run long
She called 911 for an ambulance. She got a nightmare instead
Seattle woman's 911 calls reveal gaps in ambulance service
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