Seattle-Tacoma Airport Launches Free Video Sign Language Interpretation Service for Deaf Travelers
By
Drawhorn, Omie
Summary
Seattle-Tacoma International Airport (SEA) has introduced a free Mobile Video Remote Interpreting (VRI) service to provide immediate access to qualified American Sign Language (ASL) interpreters for travelers who are Deaf or hard of hearing. The service addresses urgent communication needs in stressful airport situations such as rebooking canceled flights, navigating terminals, and understanding announcements. The tool is available on iPads at information desks and customer service counters throughout the airport.
Source
bskySeattle-Tacoma Airport Launches Free Video Sign Language Interpretation Service for Deaf Travelersportseattle.orgKey quotes
· 3 pulledImagine a traveler who is Deaf or hard of hearing trying to rebook a canceled flight while lines build up behind them, announcements echo through the terminal, and people rush by in every direction.
In moments like these, immediate access to a qualified American Sign Language (ASL) interpreter can make all the difference.
The free service allows travelers to connect with a certified ASL interpreter via video call on iPads stationed at information desks and customer service counters.
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