School Mattermost Instance Hits 10,000-Message Limit, Losing Access to Historical Messages
By
xvilka
Hard to chew. Probably not worth the jaw work.
Summary
A school's Mattermost instance with over 2,000 active users and 470,000 posts is experiencing a problem after a new upgrade where a 10,000-message limit has been reached, causing messages sent before September 26, 2025 to become hidden and inaccessible. The user is asking when this hard restriction was implemented (possibly in v11) and whether September 26 is a calculated date based on the 10,000 message limit or simply provides access to recent months of messages.
Key quotes
· 4 pulled10.000-message limit reached. Messages sent before 26. September 2025 are hidden -Restore Access
We are a school and have since corona this Mattermost instance with over 2000 active users and 470000 posts
When was this hard restriction implemented. v11?
is the September 26 a calculated date with the 10000 messages or just access to the last months messages?
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